Whilst I know that Mary Turner was appointed CEO and came from Tiscali, I didn't know she'd bought her Tiscali friends with her!
I was just reading the management team page of the AlertMe site and saw these:
Mary Turner - Chief Executive Officer
Mary Turner was appointed CEO of AlertMe.com Ltd in February 2010. Prior to this role, Mary was CEO of broadband company Tiscali UK from 2001.
Steve Horley - Managing Director
Steve Horley joined AlertMe in February 2010 as Managing Director. Previously he was MD of Tiscali UK’s consumer business from 2003
Sanjoy Bose - Chief Technology Officer
Sanjoy Bose joined AlertMe in April 2010 as Chief Technology Officer and has over 20 years Internet/IT experience. Previously he was CTO of Tiscali UK’s consumerbusiness from 2003
It's no wonder that customer service at AlertMe has gone downhill, it was hardly Tiscali's strong point was it?!